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Guardians

For Parents and Guardians

Your child is working on something. Here is the language to support it.

If your child attends a school using the Critical Optimism / STEPS framework, they are learning five specific skills to help them manage moments of difficulty in school and at home. This page explains what those skills are, what they look like at home, and how you can support them without accidentally working against the approach their school is using.

“Use the same words the school uses. Consistency between home and school is one of the most powerful things an adult can provide.”

Start

Getting started, even when it feels hard.

Your child sits at the homework table and cannot begin. They are not being lazy. They are stuck, and stuck is a real experience.

You can say: “Let's just figure out the very first thing. Not the whole assignment. Just the first step.”

Pause

Stopping before things get worse.

Frustration is building. Pause is the moment between feeling and reacting.

You can say: “I can see things are getting hard. Let's both pause. I'll pause with you.”

Reset

Coming back after being overwhelmed.

Your child has reached a point where they cannot continue. They are not refusing. They are overwhelmed.

You can say: “You don't have to go back to it right now. Let's reset first. What do you need?”

Recover

Moving forward after something goes wrong.

There was an outburst, an argument, or a mistake. Recover is not an apology alone. It is the movement forward.

You can say: “I'm not looking for an apology right now. I want to understand what happened and what you need.”

Reflect

Thinking about how things went and what to try differently.

Reflect is a brief, low-pressure conversation. It is not an interrogation.

You can say: “What was one thing that worked today? What's one thing you'd try differently next time?”

What Not to Say

AvoidTry instead
Just start. It's not that hard.What's the very first step?
Calm down.Let's pause together.
You need to get it together.Let's reset. What do you need?
I can't believe you did that.What happened? What do you need?
You should have done better.What would you do differently next time?

Talking With Teachers and School Staff

The most useful thing you can tell a teacher is which skills your child has been practicing and where you are seeing them use those skills or where they are struggling to. If your child is in Stability on Start, meaning they still need an adult to help them begin, that is important for the school to know, and it is not a failure. It is information.